Item Availability: If a product you wish to purchase is temporarily out of stock at the time of your order, we will be happy to notify you via email once the product is restocked. In Fiore does not accept any backorders. If you have any questions regarding out of stock items, please contact us via phone (415) 928-5661, Monday through Saturday 10am-6pm PST, or email us anytime at firstname.lastname@example.org
Sales Tax: In compliance with state law, we charge tax for orders shipped within CA. Sales tax will be applied to your total purchase before the shipping and handling charges.
Free Shipping Policy: Ground shipping within the U.S. is free on all orders of $100 or more. Complimentary shipping is available via DHL for International orders of $300USD or more.
Shipping Costs: Cost of shipping is calculated by weight for each product. Our international shipping rate is determined by current international shipping costs. Please Note: For International orders import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be before placing your order.
Delivery Options: In Fiore ships domestic orders via FedEx with exceptions listed below. Please note that FedEx does not deliver on Saturdays unless Saturday delivery is selected for an extra charge. If you need your package delivered on a Saturday, please contact us by phone at (415) 928-5661 during our business hours or anytime by email at email@example.com
Ground Shipping: Delivery guaranteed within 5 to 7 business days.
2Day Shipping: Delivery guaranteed within 2 days for orders placed by 12:00pm Pacific Standard Time of order date.
Standard Overnight Shipping: Delivery guaranteed overnight on next business day for orders placed by 12:00pm Pacific Standard Time of order date.
International via DHL: Delivery times vary depending on destination. Our international shipping rate is determined by current international shipping costs.
P.O. Boxes: Orders shipping to P.O. Boxes will be shipped via U.S. Postal Service Priority Mail with tracking information. Delivery times vary depending on destination.
Military Installations: Orders shipping to military bases will be shipped via the U.S. Postal Service Priority Mail with tracking information. Delivery times vary depending on destination.
Alaska, Hawaii, and U.S. Territories: Shipping rates for the Continental U.S. apply to orders shipping to Alaska, Hawaii, and U.S. Territories. Please see above for the list of rates.
International Locations: In Fiore ships to most countries outside of the United States. International orders ship via the U.S. Postal Service Express Mail. Delivery times vary depending on destination. Tracking information will be provided.
Return Policy: In Fiore will accept returns on most unused products within 10 days of receipt of purchase for exchange or credit. We do not accept returns on used or opened items. Special sales items, percentage off discounts, and promotional items are considered final sale. Returns and exchanges must be authorized in advance. To make arrangements for an authorized return email us at firstname.lastname@example.org